Here at Norfolk Granite Works, we’re making sure that our customers can still get high quality quartz and granite worktops supplied and installed during the pandemic. We’ve taken a number of steps to make sure it’s possible for us to keep trading, ensuring we comply with the current rules and keeping our staff and customers safe.
Read on to find out more about the steps we’ve taken to ensure we’re trading in a Covid-safe way. We take the safety and health of our customers very seriously, so if there’s anything we can do to accommodate you, please let us know!
Covid Safety at our Showroom
You are still welcome to visit our showroom in Besthorpe, where we have moved our stock and samples outside so you can view them in a Covid safe way.
We’re happy to greet you but please do call ahead to check, as we may be out fitting and our reduced staff protocols mean we are more limited.
Please ensure that you are complying with government guidance on travel restrictions before visiting.
Covid Safety on Site
We are still able to carry out on-site installations of our granite and quartz worktops. All of our members of staff have been trained in our Covid-safe procedures and will wear masks and remain socially distanced while on site.
We do ask that we are the only trade working in the kitchen for the duration of the installation. We appreciate your co-operation with this and will work hard to ensure it doesn’t cause any delays to your projects.
We also ask that our customers keep a safe distance from our members of staff. We don’t think you’re rude if you don’t offer us a drink! We understand that Covid safety takes top priority (and we can bring our own drinks!).
We Can Work Around Your Needs
We understand that this is a time of stress and anxiety for many of our customers and we want to make sure we’re making it as easy as possible for you.
We will try our very best to accommodate any requests you have in terms of accessing your property, viewing samples at our showroom or anything else we can help with.
We are more than happy to schedule in work around other deadlines. For example, we are waiting for some customers to have their vaccinations or for travel restrictions to be lifted so they can access second homes etc.
At Norfolk Granite Works, we are taking Covid security and safety extremely seriously. We hope this helps set your mind at ease – but if there’s anything else you’d like to discuss, please get in touch with us – we’d be delighted to help!